Rik Vera
Intrigued by customer experience & driven by curiosity, I help companies to prepare for their Day after Tomorrow.
Reviews
"I have seen Rik deeply inspiring all kinds of audiences. Rik constantly gets me out of my comfort zone by exploring yet another horizon. Rik voices like no other the vulnerable yet exciting balance between the emotional connection and the real contact with humans. "
Casper Overbeek
CX Manager
CitizenM
"Having Rik as a keynote speaker during our customer event was a guarantee for high scores on the evaluation forms. Rik knows how to bring the message that curiosity is the key to innovation. Working with Rik is never boring and a guarantee for delivering a great experience. "
Ivy Vanderheyden
Marketing Director BeNeLux
SAS
"Rik really helped set the tone for our conference and provoked the participants to begin shifting their mindset to what it truly means to lead in these turbulent times. I really appreciate how easy Rik and his team were to work with."
Carrie Johnson
Senior Program Manager
PCMA
About Rik Vera
Rik Vera is a highly sought-after keynote speaker and advisor in the field of extreme customer centricity, disruption, sales & marketing. He is author of the book "Managers The Day after Tomorrow" and a very appreciated guest lecturer at a.o. London Business School, Vlerick and Nyenrode Business Universiteit. Rik is also a Partner at inspiration and advice company nexxworks.
Speaking
Speaking engagement:
Keynote | Conference Speaker, Webinar | Live Video, Interview | Debate | Panel, Custom Video, Master Class, Breakout Session
Expertise:
Business | Management | Strategy, Future | Trends, Innovation | Creativity, Motivation | Achievement | Inspiration, Technology
Field of Speaker:
Authors, Entrepreneurs, Futurists | Trend Forecasters, Innovators | Visionairs, Business Leaders, Business Coaches
Best Audience:
Csuite/ Executives, Managers/ Supervisors, Sales, Diverse, Associations
Travels from:
Belgium
Language:
English, Dutch
Fee range:
Price on request
Topics
Business and life in the Day after COVID-19
You had been building this amazing 5 year plan. Business was growing, your ambitions were high and then all of a sudden a gigantic meteorite called COVID-19 struck our planet and caused a major standstill of life and business. The world will never re-start in the old mode. You have loads of questions. How will the post-COVID-19 world look like? And the mother of all questions: What can companies do today to survive, strive and win after the harsh winter of COVID-19?
Managers the Day after Tomorrow
In January 2018, Rik finished his book “Managers The Day after Tomorrow”. He had been struggling with the fact that writing a book about technological changes and fast changing times is an almost impossible mission by definition: a book is static. The recent happenings however, are a pretty good reason to re-discover the book. Rik revisits Managers The Day After Tomorrow from the perspective of the new challenges to better understand how managers should prepare for that New Normal.
The Smart Ecosystem Economy
The world came to a standstill due to COVID-19 and will reboot in a variety of small and smart data driven ecosystems. Companies need to be able to handle chaos without turning into robust and rigid systems. Companies need to become antifragile. But what does it take to be antifragile and how to actually build an antifragile system? In this hands-on keynote, Rik cracks this nut and explains exactly how to actually become an antifragile system.
Curiosity did not kill the cat
We know that ‘culture eats strategy for breakfast’. But are we aware that a culture can kill companies in no time? The good old ‘robust’ culture was killing companies in the past and it will be killing even more companies in this era of lightspeed and devastating changes to come. Change that culture while you still can and start very simply by implementing an essential new KPI, which is the perfect antidote for the ‘robust’ culture: the Net Curiosity Score (#NCS).
Program
Workshop: Extreme Customer Centricity in the Ecosystem Economy
For decades we have been building and using business models that were linear. Root-cause. First A and then B. Value Chains. Manufacturing-wholesale-retail-consumer. Customer journeys. Inside-out thinking. Or outside-in. In a landscape that will be dominated by ones and zeros, all things linear will change into smart ecosystems. Those that join that movement will survive. Those that are stuck in the old way of thinking, will not. We have to replace the old business models by new ones and that is challenging. In this workshop, Rik Vera explains wat Ecosystems are all about, what they are made of, what the business canvas is, why they should be extremely customer centric by definition and how to build them, recognize them or how to become part of one.
Media
Books
Managers The Day after Tomorrow
In today’s economy, everything has changed. In order to survive, managers and organisational leaders will have to address the need to connect to the largest possible audience without losing touch with the individual. But how does this work? How can managers look ahead? How can they imagine how their company will be doing in thirty years from now and then at the same time successfully imprint their vision into a strategy for the next three months from now? What makes today’s customers tick? Why does everything has to be easy, fast, fun and simple? Why is data the new gold, and why is AI a blessing? The answer is plain. To keep evolving, leaders should be inspired by the outside world. They should have the guts to read the signals all around them. They should meet the needs of their customers and, above all, they should focus on every possibility. In short, they should never stop experimenting.
News
Reviews
Casper Overbeek
CX Manager , CitizenMI have seen Rik deeply inspiring all kinds of audiences. Rik constantly gets me out of my comfort zone by exploring yet another horizon. Rik voices like no other the vulnerable yet exciting balance between the emotional connection and the real contact with humans.
Ivy Vanderheyden
Marketing Director BeNeLux , SASHaving Rik as a keynote speaker during our customer event was a guarantee for high scores on the evaluation forms. Rik knows how to bring the message that curiosity is the key to innovation. Working with Rik is never boring and a guarantee for delivering a great experience.
Carrie Johnson
Senior Program Manager, PCMARik really helped set the tone for our conference and provoked the participants to begin shifting their mindset to what it truly means to lead in these turbulent times. I really appreciate how easy Rik and his team were to work with.