John Tschohl
Expert Service Strategist with over 45 + years of experience in helping companies build a Service Culture.
Reviews
"Thanks for coming to Yerevan Armenia. Everyone loved your presentation on “How to Provide a Competitive Advantage Based on High-Quality Service. As a speaker you were easy to work with and really motivated the audience. Your speech was clear and informative."
Nelly Marabyan
Owner
Skill AM
About John Tschohl
Called the "guru of customer service" by Time, Entrepreneur magazines and USA Today, John helps organizations create a service culture by using his service strategy so they dominate their market like Apple and Amazon. John Tschohl is a best selling author and president of Service Quality Institute, the global leader in customer service. John has spoken in over 45 countries and his programs have been used by thousands around the World.
Speaking
Speaking engagement:
Keynote | Conference Speaker
Expertise:
Business | Management | Strategy, Leadership, Public Speaking | Storytelling, Motivation | Achievement | Inspiration
Field of Speaker:
Business Coaches, Business Leaders, Mentors | Trainers
Best Audience:
Managers/ Supervisors, Csuite/ Executives, Associations, Adults
Travels from:
United States
Fee range:
from $25000 up to $35000
Topics
Customer service
Empowerment, Service Strategy, E-Service, Speed, Customer Retention, Employee Retention, Service Recovery, Social Economy, Crazy Policies and Procedures
Motivation
Based on the book Moving Up
Reviews
Nelly Marabyan
Owner, Skill AMThanks for coming to Yerevan Armenia. Everyone loved your presentation on “How to Provide a Competitive Advantage Based on High-Quality Service. As a speaker you were easy to work with and really motivated the audience. Your speech was clear and informative.