Bookingworldspeakers.com Privacy Policy

Last modified: May 18, 2018

1. INTRODUCTION

BV bookingworldspeakers.com (hereinafter referred to as or "we", "our" or "us") is a company registered in The Netherlands that brings global speakers (and event organizers) closer together. In addition, our platform provides fast and easy ways to connect speakers and event organizers.

When you visit our website or use our services, you may share (personal) information with us. So we want to be upfront about the information we collect from you, how we use it, for which purposes and on what grounds, whom we share it with, and how you can exercise your rights in order to receive a copy, retain access, correct, delete and under certain circumstances restrict or object to information we collect from you.

We would like to emphasize that we take the protection of your privacy and your personal data very seriously and that we process your data in accordance with applicable data protection laws. We would like to explain to you below in more detail which personal data we collect in connection with this website, our services and online platform and how we use this data.

2. PERSONAL DATA WE COLLECT

We collect and process personal data about you when you interact with us and when you use our (paid) services. Below you will find in more detail, described per category, what it is we collect from you.

a. Log information

When you use/browse our website (without logging into an account) we collect log information, this information is sent to us automatically by your web browser. That information includes, among other things:

• details about how you've used our services;
• device information, such as your web browser type and language;
• access times;
• pages viewed;
• IP address;
• identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
• pages you visited before or after navigating to our website.

The information we receive depends on the settings on your web browser. Please check your browser if you would like to learn what information your browser sends or how to change your settings. We use this information to improve the content and functionality of our website, and to better understand and serve our visitors.

The information we receive from your web browser does not, in and of itself, identify you personally. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you.

b. Information you provide us when using our website

You do not have to supply us directly with your personal data when you use/browse our website. However some communications, services and facilities can only be provided if you supply us with relevant details.

When you interact with our services, we collect the information that you share with us, please find more information on personal data collected when using our services under paragraph c below.

When you contact our support team or communicate with us in any other way, we'll collect whatever information you provide us with.

You can always choose not to provide information. If you choose not to provide information, however, you may not be able to access or use particular services or features on the Website.

If you sign up for our newsletter or request other specific information about our services (e.g. promotional information) you will also be asked to provide us with your contact details such as your name, email address, postal address, phone number and date of birth. With your consent thereto, we collect your data for our legitimate business interests in developing and promoting our services and communicating with you in accordance with your wishes and expectations. If we ask you to supply us with information that is not strictly necessary in order for us to provide you the above mentioned communication, we will make this clear. This might be because it is useful to us in helping us learn more about our customers or enhance our products and services. You can object to our use of your data for these purposes at any time by contacting us.

c. Information you provide us when using our services

We have two core services we offer through our website, which are also linked to one another. First we offer a (paid) membership for speakers (individual persons) and secondly we provide an online platform on which member speakers can interact with event organizers.

a. Membership services

When you sign up and create an account through our website we request certain personal data such as your first and last name, email address and password.

Please note that only speakers can purchase a membership, as such the below only applies to speakers. Before you agree on a paid membership fee, we ask you to create your account with your first and last name, your email address and password. You can log in to enter your own dashboard which consists of information such as contact details, speaker profile information, finance details and account settings.

Once you have an account, you may purchase a membership to use our services. In order to establish and fulfill this membership contract we need to collect additional data from you such as payment details, postal address, and phone number in order to take payments and verify your identity.

You may provide us with additional personal data to enrich your online speaker profile. Such information may include first and last name, main message, bio, speaking services, testimonials, written works like books, blogs, news, photo, video, your website, social media, and country of you travel from.

Please note that only your speaker profile will be made publicly visible on our website, for all visitors. You can at all times amend and/or correct your profile details by logging into your account.

You may also provide us information you send through the services, such as chats through our messenger service. We will use your information to services you have requested, and respond to any comments or complaints you may send us.

b. Platform services

Direct contact
Once your account and membership have been registered, you (as a speaker) can be booked and request bookings through our online platform.

There are two ways in which you may be booked. Firstly, you may be contacted by an event organizer who has seen your online profile. To ensure the safety of our users, all contact information in the form of URLs, email addresses and phone numbers will be made anonymous when users interact with one another. The event organizer will only be allowed to communicate with you through this medium if you have provided consent thereto.

Secondly, an event organizer may upload an upcoming event to the platform, to which you can react directly to the event organization.

Sending the offer
When speakers are contacted through our platform, speakers use the booking system of our platform to arrange their bookings and invoices easy and fast.

The event organizer will answer a few questions about the speaking enquiry on the platform before the connection request will be sent to the speaker. These event details may include the date of the event, the event venue, the theme, description of the audience, time to speak, language and budget.

After the speaker has received an email notification with a new enquiry he can click on the link in the email to go to the platform to read the enquiry form. The speaker may then contact the event organizer directly to discuss further details.

Eventually the speaker can complete the enquiry form with more details and other wishes. The speaker is asked include at least their fee, expenses and the speaker's general conditions, before sending the offer to the event organizer.

Booking and Invoice
When the event organizer accepts the offer of the speaker, the booking is confirmed and the parties can start the further preparation.

The platform will collect booking and billing information from you and the event organizers, when you make a booking through the platform. The speaker sends the invoice through the platform to the event organizer with the most important and necessary details. Invoice details may include company name, name and last name, postal address, VAT, and necessary other payment details of the event organizer.

Why we collect information
We collect this information in order to provide the services (connections, bookings and billing) we offer speakers and event organizers. This makes connections between all users of our platform possible and makes the booking and billing process for all users more efficient.

When you use our services as described above, we collect information about which of those services you've used and how you've used them. Please find below an explanation of the types of information we collect when you use our services:

• Usage Information: We collect information about your activity through our services. For example, we may collect information about how you interact with the services. We collect information to identify users, to provide the requested services, to make and maintain contact with users, to put users into contact with one another, to improve its services, to comply with legal obligations and requirements, for marketing purposes (e.g. sending advertisements, newsletters and other information about our services) and to answer questions and process complaints.
• Content Information: We collect content you create on our services, such information about the content you create or provide, for example the specific details of the event, and details of the final booking.

d. Reviews by event organizers and audiences

We only collect speaker's reviews from people who have attended the speaker's performance. These are the event organizer and the audience.

After the event our platform automatically sends an email to the event organizer with an invitation to add a review. The event organizer can rate the speaker with stars regarding the contact with the speaker, the presentation, and the content. Furthermore the event organizer can leave a short comment about the speaker.

The audience can add the review to the speakers profile. To add a review they first have to create an account with their first and last name, email address and password. To review the speaker the audience has to fill out a form which will include the name and date of the event, and star ratings regarding the presentation and the content. The audience can also leave a short comment. The audience may choose to remain anonymous online.

Before the review is shared on the platform (not on the public website) the speaker always receives a notification when a review has been added. Reviews are shared on the platform, unless the speaker has not consented thereto or withdrawn his/her consent.

We reserve the right to remove any content, in whole or part, that violates these guidelines or our Terms of Use, or for any other reason at our sole discretion.

e. Cookies

Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device.

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use the following categories of cookies on our website:

Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or data provided for a purchase cannot be provided.

Category 2: Performance Cookies

Our website uses Google Analytics, which is a web analytics service provided by the third party provider Google, Inc. ("Google"). Google Analytics is used for the purpose of evaluating your use of our website, compiling reports on website activity and other services relating to website activity and internet usage. The information generated by the cookie about your use of the website is usually transmitted to and stored by Google on servers in the United States. This transfer is covered by Google's Privacy Shield certification and a separate data processing agreement that we have concluded with Google. On this website we have also activated the IP anonymization tool "gat._anonymizeIp();" provided by Google to help protect your privacy. This means that your IP address will automatically be shortened after it is collected so it can no longer be connected to you (see here ). For more information see here (information on Google Analytics and data privacy).

Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services.

3. HOW WE USE YOUR INFORMATION

We use the information we collect through our website for the following purposes:

As required to establish and fulfill a contract with you, for example if you purchase our (membership) services or request certain (platform) services from us. This includes verifying payment details, taking payments, communicating with you, providing user services and arranging the proper use of our services.

As required by us to enable our business and pursue our legitimate interests, we use your personal data for the following purposes:

• we will use your information to provide services you have requests, and respond to any comments or complaints you may send us;
• we monitor use of our services and may use your information to help us monitor, improve and protect our products, content, services and website;
• we may monitor your use of our website and services to better understand your needs and interests and tailor your experience on our website and in our communications to you.

Compliance with applicable laws and protection of our legitimate business interest and legal rights (or those of other users), including, but not limited to, security, credit and fraud prevention purposes, and for use in connection with legal claims, compliance, regulatory or investigative purposes.

In accordance with your preferences and where needed with your consent, we may allow event organizers to contact you through our messenger system. Additionally, we may send you (direct marketing) communications such as promotions, offers and newsletters in relation to our services. In each of these communications you will be given an opportunity to opt out by following the instructions in the communication.

4. WHO WE SHARE YOUR INFORMATION WITH

We may share the personal data described in this Privacy Policy in the following ways:

Third party service providers. We share information collected through our website with third party services providers who act for or on our behalf. For example, we use Forcit to design and operate our website/to host our website or parts thereof and we use STRIPE to manage online payments. These third parties may need information about you to perform their functions. We have contracts in place with these third party service providers to ensure protection of your personal data.

Other users. On various accounts, our website allows you to submit user generated content, which may once submitted be made available on our website to users, such as information you provide as part of a promotion, reviews regarding speakers or other comments you may make on the website. We may share such data in the following ways:

• information about your speaker profile or your event;
• any additional information you have consented for us to share;
• content you post or send;

How widely your content is shared depends on your personal settings and the type of service you are using. For example, a message may be sent to just a single speaker you select. But your enquiry with event details may be seen by any speakers whom you allow to see your enquiry. You should not submit any content you do not wish to make available to the general public, and you must take special care to make sure your submissions comply with our terms of use . In particular, your submissions must not violate the privacy or other rights of others.

Event organizers. To ensure the safety of our users, all contact information in the form of URLs, email addresses and phone numbers will be made anonymous when users interact with one another. Once the speaker has consented thereto, only those details necessary for the event organizer to contact the speaker are shared. This information is not further shared with any other third parties.

Compliance with laws and protection of our rights and the rights of others. We may be obligated to cooperate with various law enforcement inquiries. We reserve the right to share or transfer your information to comply with a legal requirement and to disclose any activities or information about you to law enforcement or other government officials as we, in our sole discretion, determine necessary or appropriate, in connection with an investigation of fraud, for the administration of justice, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

We will not share your information with any third parties, other than as states above or where:

• we have your permissions;
• we are required to do so by law;
• this is necessary so that we can enforce our terms of use, rights or property or the rights or property of any third party; or
• this is necessary in connection with the sale of our business or its assets. In which case your details will be disclosed to our advisers and any prospective purchaser's advisers and will be passed to the new owners in compliance with relevant laws.

5. TRANSFER OF INFORMATION OUTSIDE EEA

Where information is transferred outside the European Economic Area ("EEA"), and where this is to a company affiliate or supplier in a country that is not subject to an adequacy decision by the EU Commission, data is adequately protected by EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification or a supplier's processor binding corporate rules.

At the moment we do not transfer any data outside of the EEA. Please note however that our website and services are available to speakers, event organizers and audiences from all around the globe. As such, your public profile is available to anyone with an internet connection. Also, your data might be transferred outside the EEA when coming into contact with an event organizer outside the EEA. In such an event, we will notify you thereof prior to consenting to sharing your contact details with said event organizer.

6. HOW LONG WE KEEP YOUR INFORMATION

In principle, we do not keep your personal data any longer than necessary for the purposes for which it has been collected. Please find more detailed retention periods per personal data category below:

• We will only keep information you send us for as long as necessary in order to manage your query. We usually keep records for routine queries for 6 months, but in some cases (e.g. where the query relates to a contract between us, or where we need to obtain legal advice in order to respond to a complaint) we may need to retain a record of our communications for up to 2 years.
• We will only keep information about your visit to our website for as long as necessary for the purposes we've mentioned. Typically we delete user browsing information every week.
• When you are a registered or paying user of our services, we will keep your information for the duration of any contractual relationship you have with us, and, to the extent permitted, after the end of that relationship for as long as necessary to perform the purposes as set out in this notice, with a maximum of 2 years.
• We keep information regarding online payments (for our services) for 7 years in accordance with applicable local tax laws.
• We keep information for the purposes of managing your user account or profile only for as long as your account or profile continues to be active.
• Information we hold for direct marketing purposes (in order to send you newsletters and other promotional material) is held by us for as long as you continue to be interested in receiving our marketing communications. However, you may request us to stop using your details for marketing purposes by contacting us .
• In connection with legal retention terms, legal claims or reports of abuse or violation of our legitimate business interests, we may need to retain certain personal data for longer periods of time than as indicated above.

7. HOW YOU CAN EXERCISE YOUR RIGHTS

In order for you to exercise your rights, we provide you with the following tools.

Copies and access. You may at any time ask us to provide you with a copy of your personal data. In relation to personal data you have supplied us, and which is held by us for the purpose of entering into a contract between us or on the basis of your consent, you are entitled to ask us for a copy of this information in a structured, commonly used and machine readable format so that you can reuse it or share it with other organizations.

Updates and correction. If you think personal data we hold about you is inaccurate, incomplete or incorrect, you can update, complete or correct it by logging into your account. If it concerns information you cannot adjust, please ask us to update, complete or correct it.

Account Deletion. While we hope you'll remain a lifelong user, if for some reason you ever want to delete your account, just let us know and contact us.

Communicating with other users. It's also important to us that you stay in control over whom you communicate with. That's why we've built a number of tools in your account settings that allow you to indicate, among other things, whether you'd like to receive messages from your connections, and whether you'd like to block another connection from contacting you again.

Objection or restriction. In some circumstances you also have the right to object to our processing of your data and can ask us to restrict our use of your data (or delete it).

There are some exceptions to these rights, however. For example, it will not be possible for us to delete your data if we are required by law to keep it or if we hold it in connection with a contract with you. Similarly, access to your personal data may be refused if making the information available would reveal personal information about another person or if we are legally prevented from disclosing such information.

If you wish to exercise any of these rights you should contact us .

8. HOW WE PROTECT YOUR INFORMATION

9. REVISIONS TO THE PRIVACY POLICY

10. CONTACTING US AND YOUR RIGHTS OF COMPLAINT

Questions, comments or requests concerning this privacy notice are welcomed and should be addressed to:

Per email: support@bookingworldspeakers.com
Per postal service:
Customer Service
P.O. box 550,
6200 AN, Maastricht,
The Netherlands.

If you have any concerns about the way we handle your personal data you have the right to complain to the local Data Protection Authority in your country of residence.